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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Brunner

June 22, 2026

5  out of  5
rating by Gary Brunner
"Just started doing business with this agency and if my interaction so far is indication of what to expect I will tell everyone these people are the best agency."
We responded:
"Thanks so much for the fantastic rating, Gary! We are so glad you had a positive experience with us here on State Farm Agent Marissa Williams’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jason Faulkner

June 19, 2026

5  out of  5
rating by Jason Faulkner
"Friendly and informative!"
We responded:
"Jason, thank you for your wonderful review of State Farm Agent Marissa Williams’s Team!"
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Mia Bennett

June 18, 2026

5  out of  5
rating by Mia Bennett
"Every time I have worked these ladies, it has been a pleasant and easy experience!"
We responded:
"Mia, thank you for your wonderful review of State Farm Agent Marissa Williams’s Team!"
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Don Marshall

June 17, 2026

5  out of  5
rating by Don Marshall
"As always, when I call State Farm, I always get a friendly voice on the other end!!! I spoke with Grace this morning to pay my bill. Grace was extremely helpful and friendly! A true asset to your team! Thanks again gang!!!
D Marshall"
We responded:
"Thank you so much, Don! We’re thrilled that Grace provided you with such a friendly and helpful experience. We agree—she’s a true asset to our team! We’re here to help, and it means a lot to know you can count on us for great service. Thanks again for your kind words! – Marissa"
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Chris Schreiber

June 17, 2026

5  out of  5
rating by Chris Schreiber
"It’s was very good"
We responded:
"Wow, thank you for the 5-star review, Chris! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kindell Keeton

June 15, 2026

5  out of  5
rating by Kindell Keeton
"Marissa and her entire staff was very helpful and knowledgeable about switching my insurance and starting a new life insurance policy and saved me a bunch of money! Thank you"
We responded:
"Thank you for the 5 star review. We appreciate your business."
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Lyndsey K

June 11, 2026

5  out of  5
rating by Lyndsey K
"I absolutely adore my State farm ladies! Always willing to help in anyway they can. They are quick to solve problems, very helpful and sweet!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Joe Davila

June 11, 2026

5  out of  5
rating by Joe Davila
"They are always quick to respond when I need something done."
We responded:
"Thank you so much for the 5-star rating, Joe! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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John Hogan

June 9, 2026

5  out of  5
rating by John Hogan
"New to Ohio and had to find an insurance agent to handle our home and auto needs. Chose Marissa and her team and have been exceptionally satisfied with them. Responsive, fair and with a high degree of integrity."
We responded:
"Thanks so much for the amazing review, John! We really appreciate your support here in Lebanon . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mike

June 8, 2026

5  out of  5
rating by Mike
"Marissa is an AMAZING agent!!!! She is literally a blessing, it’s good to know I have her as my agent she’s very understanding and willing to go above and beyond for her clients I can honestly say she’s the best insurance agent I’ve ever had or had the pleasure of knowing and I’m never leaving State Farm because of her . You guys have a real good agent representing your brand!!!!"
We responded:
"Mike, Thank you for the 5-star review. We appreciate your business. "
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James Spangler

June 4, 2026

5  out of  5
rating by James Spangler
"Super Friendly and save me $151 a month on my auto policy!"
We responded:
"James, thank you for your wonderful review of State Farm Agent Marissa Williams’s Team!"
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Nick Andrews

June 1, 2026

5  out of  5
rating by Nick Andrews
"Always on the spot when needing help on issues. Thank you guys!"
We responded:
"Thanks so much for the fantastic rating, Nick! We are so glad you had a positive experience with us here on State Farm Agent Marissa Williams’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Angie Miller

May 29, 2026

5  out of  5
rating by Angie Miller
"Great customer service and rates for our vehicles!"
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Travis Debell (JHC)

May 28, 2026

5  out of  5
rating by Travis Debell (JHC)
"Very helpful and prompt on taking care of my insurance needs."
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AW

May 26, 2026

5  out of  5
rating by AW
"Heather was a pleasure to work with and saved me a ton of $$"
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Clay Bennington

May 12, 2026

5  out of  5
rating by Clay Bennington
"A pleasure to work with, and quick to respond to questions."
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Amy Clark

May 12, 2026

5  out of  5
rating by Amy Clark
"Heather was super helpful. She made everything so simple to get all of our needs taken care of. I definitely recommend their office."
We responded:
"Thank you for the 5-star review, Amy! Here on State Farm Agent Marissa Williams’s Team, we are proud to serve our community and appreciate your recognition. "
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Ericka Patton

May 11, 2026

5  out of  5
rating by Ericka Patton
"Heather is the best, always professional, helpful, kind, and very understanding. Thank you for your excellent service. God bless you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Danny

May 11, 2026

5  out of  5
rating by Danny
"As always very pleasant experience work with Marissa's group."
We responded:
"Danny, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marissa Williams’s Team—we are always here to help!"
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Bob Durbin

May 10, 2026

5  out of  5
rating by Bob Durbin
"Very friendly and helpful. Always have a great experience when talking with them.
Would recommend them for all insurance needs."
We responded:
"Bob, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Gene Cain

May 5, 2026

5  out of  5
rating by Gene Cain
"Very professional people and Very knowledgeable
Answered all of my questions
Not to mention they saved me 760 dollars per year
I will recommend anyone i know to them"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Marissa Williams’s Team. "
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P F

May 4, 2026

5  out of  5
rating by P F
"I have been with this office for almost 10 years. Moved from Cincinnati to Columbus and back to Cincinnati. Marissa and her Team are the best. I feel like I have a personalized Team every time I call. Same day responses. Sense of urgency when emergencies arise. Great guidance. I have saved a lot of money with their honesty on my life needs. Thank you for being great after all these years."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Marissa Williams’s Team here in Lebanon . "
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Kacie Surber

May 3, 2026

5  out of  5
rating by Kacie Surber
"Marissa is always extremely quick to add anything onto the plan that I need. The prices are very fair. I've never had to wait around for answers to any questions ive had!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Marissa Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon ."
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Jeff Singerman

May 1, 2026

5  out of  5
rating by Jeff Singerman
"Marissa and her team were very prompt and helpful in helping me with a mortgage insurance question. It was resolved easily and quickly."
We responded:
"Thank you for the amazing review, Jeff! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Julie Green

April 30, 2026

5  out of  5
rating by Julie Green
"The agent worked with me to keep us as a long time customer. Thrilled that it was considered!"